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Effortlessly  Manage All Calls with Our Professional Live Virtual Receptionists

We answer your phones
YOUR WAY

So You Can Focus on What Matters Most.

Vertual call centre

Unlock Exceptional Experiences: With 85% of unanswered callers not returning, it's crucial to make every interaction count. Slash staffing costs and boost efficiency with Andi Virtual's tailored call solutions. Elevate your customer interactions today!

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We Can Help

Maximize Your Time- After calls, it takes 23 mins to regain focus.

 

Excel like emotionally connected companies – 85% more sales growth.

 

Andi Virtual's call solutions elevate your business, saving time and money.

 

Let us handle calls while you succeed!🚀📞

Cost-effective and Flexible Services

Hiring a full-time receptionist is expensive. With Andi Virtual, you only pay for talk time. This is a cost-effective solution for businesses of all sizes.

Professional and Scalable Interactions

Our virtual receptionists provide top-notch, friendly service, leaving your customers impressed and satisfied. We grow as you grow!

Cutting-edge technology

Our state-of-the-art technology ensures that your calls are handled efficiently and effectively, with features like call routing, voicemail transcription, and more.

Helping you 
Help your Clients

"Your business friendly voice for a better customer experience"

FACT: Business owners are busy and not always charming, so we're here to help with professional call handling!

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We
Noticed

You’re a business owner (or an employee).
Calls and emails spike.
So much to do, so little time!

You 
Wonder

How to deal with so many calls when my time’s already stretching thin?
How do I effectively engage my clients before they complain and move on to the next company?

talking with client

We understand:

Customer experience begins with the very first call your company receives. We value every call and treat each client uniquely, recognizing the importance of exceptional service in every interaction.

Business Meeting

Fact:

You need to stay up and running, no matter what the day brings. Count on Andi Virtual to support your business's continuity, ensuring you stay connected and operational regardless of unforeseen circumstances. 

Virtual Assistant Services
Talking with customer
Support Call

We  help you, and your company!

We're your dedicated virtual receptionists, offering efficiency and top-of-the-line technology. Our unique approach ensures you only pay for talk time, not downtime. Plus, we go beyond calls, managing appointments, payments, and forms*.

Say goodbye to phone tag frustration with clients!

*See out Reasonable Use Policy.

SERVICES

Delivering the call handling performance that helps you put your brand or business ahead of its competitors.

4. Notifications at your fingertips

Never miss a beat after an Andi receptionist concludes a call – receive instant email or text notifications.

5. Flexible Call Forwarding

Take control of your calls by answering only the ones you want. Leave the rest to us. With our call forwarding service,

6. Custom Voicemail Management

Each Andi Virtual customer receives a dedicated voicemail box for callers to leave messages outside of business hours.

1. Bilingual Receptionists

We prioritize making every caller feel comfortable and understood by providing bilingual call answering services.

2. Inbound and Outbound calls

At Andi Virtual, we specialize in managing inbound calls on behalf of your business. We ensure prompt assistance and efficient resolution of queries.

3. Call Screening

We can screen incoming calls, providing you with the caller's information before answering. This allows you to decide whether to take the call, forward it to the appropriate 

7. Call Overflow and Call Queuing

Our advanced Call Queuing system, powered by top-of-the-line AI technology, intelligently manages incoming business calls.

8. Lead Capture

Andi Virtual excels in lead capture by effectively screening solicitors and unwanted calls while capturing potential new customers. 

9. Appointment Scheduling

We seamlessly integrate with your preferred calendaring system, ensuring a smooth and efficient scheduling experience.

10. Robocall Filtering

Effortlessly filter out robocalls with Andi Virtual's advanced system. We automatically route these unwanted calls to your dedicated voicemail box,

11. HIPAA and Privacy compliance

At Andi Virtual, we prioritize the confidentiality and security of sensitive information. All our receptionists undergo comprehensive HIPAA and Privacy and Security training

Increase your staff efficiency while we handle their calls. 📞

Deliver exceptional customer experiences. 🌟

Streamline operations for improved cost-effectiveness. 💰

Maintain a professional image. 🎩

Stay resilient in any situation. 🛡️

Partner with us to ensure your business consistently delivers excellence as it expands and grows. 🤝🚀

We follow our GOLDEN RULES of call handling, so you can make the service you provide even better!

We answer your phone with

 Confidence • Empathy • Great Tone

We pay attention to

 Detail 

WE Minimize hold times on the phone!

WE Make calls count; every call might be a prospective client!

WE Answer your calls professionally!

WE Care. Your business, our business!

 ANDI'S GOLDEN RULES!

ANDI'S GOLDEN RULES

Case Studies

Case Study 1: Solo Attorney's Efficiency Boost

Alex Martinez, a solo attorney, discovered Andi Virtual as a solution to streamline client calls. With a demanding legal schedule, prompt call handling improved, ensuring clients' needs were met and appointments seamlessly organized. Services included message-taking during court sessions, outbound calls during travel, connecting with potential clients, and referral outreach.

Case Study 2: Orthodontic Practice Transformation

A two-office orthodontic practice struggling with missed calls chose Andi Virtual. The practice's potential clients, customers, and urgent matters were promptly attended to, boosting patient satisfaction and appointment bookings. Patients' inquiries were addressed, and the practice's professional image improved, resulting in increased engagement and efficient call management.

Case Study 3: Logistics Company Optimization

A growing logistics company, catering to diverse clients, sought Andi Virtual's assistance. With a bilingual team proficient in both Spanish and English, Andi Virtual ensured seamless communication with clients and partners. The team managed inquiries, coordinated shipments, and scheduled appointments, facilitating efficient logistics operations. The bilingual capability enhanced client relationships and expanded the company's reach.
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